Monday, 15 August 2011

.:.Three Strategies to Conflict Management.:.

When a situation arises, I find there are three strategies to conflict management one can choose.

One approach would be to magnify the issue. We can become so focused on the problem, replaying it over and over in our heads, analyzing every angle. This has the very real potential to overwhelm us and makes working through the issue daunting or even paralyzing. It focuses our attention on all the possible affects any action could have, rather than the issue itself. Magnifying the issue can take a toll on our performance in other areas and situations too.

Another option one may choose would be to minimize the problem. This tactic ignores the effects the problem has had on us and others. This buries the issue, which results in buried feelings that surface later in possibly even more intense and harmful ways.

In the moment, I find myself gravitating to one of these strategies, but I’ve discovered, like many before me, that there is a third option. When both of these extremes are held in tension, we are able to focus on the issue with perspective.

We are then able to acknowledge both the affects and effects of the situation. This allows the issue to be dealt with in a healthy way and most likely timely manner as well.

This third option is what I would like to strive for….healthy conflict management. I don’t think I know anyone who likes having conflict with peers, colleagues, friends or family. I know I certainly do not. But when I magnify or minimize the issue, I find that the conflict isn’t resolved well. I’ve learned, or rather, am learning, to address the issue head on, no matter how uncomfortable or messy it is.

In this way, I form healthy habits of reaction behavior in conflict management. These patterns are helpful to me and others, both now and as I journey forward in my life with my career, family and friends.

Let's be seeking habits that are healthy, helpful and honoring.

Go in peace to love and serve the Lord.:.

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